Free list · from @buildwjenny

20 AI services you can turn into a business

Most small business owners I meet use ChatGPT to write copy and make images, and haven't heard of much else. That gap is where the demand is.

Here are 20 services you could sell them, in five groups. Each one has who it's for, an example, and the tools it usually takes.

The PDF is in your inbox.

Bucket 1

Get them using AI properly

1.AI workshop

Teach a team, or a room of owners, what AI can do on their real work.

  • Who it's for: owners with staff, local business groups, chambers of commerce, co-working spaces.
  • Example: a two-hour session for a local business group, with live demos on tasks the room brings.
  • Tools: slides, Zoom or Google Meet, ChatGPT or Claude.

2.AI audit

Watch how the work gets done, count the hours, and pick the first two or three things to fix.

  • Who it's for: owners drowning in admin who can't say where the time goes.
  • Example: 90 minutes with a solo coach finds 14 hours a month lost to emails just to book meetings.
  • Tools: a screen share, a meeting recorder like Fathom, a spreadsheet.

3.AI business brain

A ChatGPT or Claude project loaded with their services, prices, policies and writing, so every answer sounds like them.

  • Who it's for: owners who already use ChatGPT but keep getting generic answers.
  • Example: one file on how they write, built from their real emails, and one on what they know - packages, prices, boundaries.
  • Tools: ChatGPT Projects or Claude Projects on a paid plan.

4.Safe-use policy

A one-page rule for what staff can put into AI, plus the right plan and privacy settings.

  • Who it's for: anyone holding client details - allied health, accountants, childcare.
  • Example: a physio clinic moves three staff off free accounts onto one business plan, and patient notes never go in.
  • Tools: a Google Doc and the AI tool's privacy settings.
Bucket 2

Win more work

5.AI receptionist

Answers the phone when they can't, and books the job.

  • Who it's for: tradies, physios, hairdressers - anyone whose hands are busy when the phone rings.
  • Example: a plumber is under a sink. The AI answers, takes the address and books a quote visit for Thursday.
  • Tools: an AI receptionist tool connected to their calendar.

6.Instant enquiry replies

Every enquiry gets a reply in their voice within minutes, and a nudge if it goes quiet.

  • Who it's for: wedding suppliers, coaches, cleaners, photographers.
  • Example: a florist's enquiry form sends back her packages and a booking link straight away.
  • Tools: their email or CRM autoresponder, Zapier or Make.

7.Quote follow-up

Quotes that go quiet get chased on a schedule instead of forgotten.

  • Who it's for: trades, builders, landscapers, web designers.
  • Example: a check-in at day three, an answer to the common question at day seven, and a last "still keen?" at day 14.
  • Tools: their job management tool or CRM, with AI writing the messages.

8.Review engine

A review request after every job, and a drafted reply to every Google review.

  • Who it's for: cafes, clinics, salons, trades.
  • Example: an email goes out five days after every class asking for a review.
  • Tools: their booking or email tool, Google Business Profile.
Bucket 3

Quote and onboard faster

9.Voice memo to quote

The owner talks through the job on their phone, and gets back a quote in their own template.

  • Who it's for: anyone who quotes from a site visit.
  • Example: an electrician records two minutes after a site visit, and the quote is drafted before they're back in the van.
  • Tools: dictation like Wispr Flow, and a ChatGPT or Claude project with their price list.

10.Online booking

Clients book themselves into the owner's real availability.

  • Who it's for: coaches, consultants, therapists, tutors.
  • Example: a booking button on the website, linked to Google Calendar and Zoom, with reminders sent automatically.
  • Tools: Calendly, Acuity, Cliniko, Fresha, or their website builder's booking feature.

11.Client onboarding emails

Welcome, forms and reminders go out on their own before the first appointment.

  • Who it's for: anyone sending the same emails to every new client.
  • Example: three emails for every class, from the welcome to the review request, and nobody presses send.
  • Tools: Wix, Kit or Mailchimp automations, with AI drafting the emails.

12.FAQ assistant

A chat on the website that answers the questions they get every week.

  • Who it's for: anyone answering parking, pricing and cancellation questions all day.
  • Example: a dental clinic's chat answers "is there parking" and hands anything clinical to reception.
  • Tools: a website chat tool that learns from their own documents.
Bucket 4

Get paid on time

13.Invoice chasing

Automatic reminders before and after the due date, and AI drafts for the really late ones.

  • Who it's for: anyone with invoices sitting past 30 days.
  • Example: reminders three days before, on the day and a week after, then a firm message for the client 45 days late.
  • Tools: Xero, QuickBooks or MYOB reminders, plus ChatGPT or Claude.

14.Receipts and bookkeeping prep

Receipts land in the accounting software, matched and categorised.

  • Who it's for: owners with a shoebox of receipts and a tax deadline coming.
  • Example: every receipt forwarded to one email address shows up matched to its bank transaction.
  • Tools: Dext or Hubdoc, connected to Xero, QuickBooks or MYOB.

15.Subscription clean-out

AI lists every subscription and repeat cost from a year of bank statements.

  • Who it's for: anyone who has signed up for software "just to try it".
  • Example: 12 months of statements, every recurring charge grouped by what it does, reviewed together on a call.
  • Tools: bank statement exports, and ChatGPT or Claude on a business plan.

16.Monday numbers summary

One email every Monday: what came in, what's owed and what's booked.

  • Who it's for: owners who only look at their numbers when the accountant asks.
  • Example: a salon owner gets last week's takings, unpaid invoices and this week's bookings before opening.
  • Tools: their accounting and booking software, joined with Zapier or Make.
Bucket 5

Get the owner's evenings back

17.Inbox triage and reply drafts

Emails sorted, and replies drafted in their voice for them to check and send.

  • Who it's for: solo practitioners, consultants, small agencies.
  • Example: the owner dictates why they're turning down an enquiry, and the reply takes five minutes instead of 30.
  • Tools: the AI business brain, Gemini in Gmail or Copilot in Outlook.

18.Meeting notes to actions

Record the call, and get a summary, a task list and a follow-up email.

  • Who it's for: anyone who talks to clients all day and writes it up at night.
  • Example: a consult is recorded, and the follow-up email is ready when the call ends.
  • Tools: Fathom, Otter, or the recorder in Zoom or Teams.

19.SOPs from voice notes

Turn "how I do it" into step-by-step docs a new hire can follow.

  • Who it's for: owners about to hire, or who can't take a holiday.
  • Example: the owner screen-records the month-end invoicing while talking, and AI turns it into a checklist.
  • Tools: Loom or a phone screen recording, and ChatGPT or Claude.

20.One workflow, end to end

One annoying weekly chain, automated from start to finish.

  • Who it's for: owners who've outgrown doing it by hand but haven't hired yet.
  • Example: a job is marked done, the invoice goes out, a review request follows two days later and a check-in a month after.
  • Tools: Zapier or Make.

I'm documenting the whole build on Instagram.

The clients, the workshops, the numbers, and the bits that don't work. This list came out of a reel about dots.